Use excellent French and English communication to support guests at Nordik Spa Village across reception, reservations, and wellness services. The position combines indoor and outdoor work.

Under the Customer Experience Manager’s supervision, this Guest Experience Associate helps customers understand the thermotherapy cycle, its perks, and available experiences. You will respond to requests, process payments, maintain records, and communicate information supporting a unique guest experience. Customer service experience is an asset.

Key Responsibilities:
Advise guests about thermotherapy, services, and facilities
Communicate relevant information for distinctive customer experiences
Respond promptly to guest needs and requests




Manage reservations, guest records, and payment processing
Greet guests and check them in

Requirements:
Fully bilingual French and English communication
High school diploma or equivalent qualification
Basic Windows suite knowledge
Customer service experience considered an asset
Ability to carry loads up to 10 kilograms regularly

Apply your bilingual customer service and wellness guidance skills while supporting guests throughout Nordik Spa Village experiences.
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📌 Bilingual Spa Customer Experience Associate Chelsea (Canada)
🏢 Nordik Spa village Chelsea
📍 Canada