Welcome GoodLife Fitness Members with polished front desk service, club systems knowledge, and a clean, protected workplace. Support positive experiences from arrival onward.
As a Customer Service Representative, you will greet Members and Potential Members, manage check-ins, and answer questions. You will support fitness goals through FitFix and Cardio machine assistance, membership knowledge, and Fit-Fix Starter sessions. The role also includes handling calls, appointments, Member updates, sales prospects, and concerns.
Key Responsibilities:
Greet Members and Potential Members warmly upon arrival
Check Members in for workouts at the Club
Answer calls, take messages, and book appointments
Assist with FitFix and Cardio machine questions
Complete cleaning tasks, Club runs, and required learning
Requirements:
Hold CPR-A and AED Certification
Obtain Smart Tan certification within three months
Demonstrate excellent written and verbal communication
Possess computer proficiency and fitness industry knowledge
Bring customer service and sales experience, preferably
Deliver approachable customer service at GoodLife Fitness through front desk expertise, club knowledge, communication, and Member support.
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📌 Goodlife Fitness Motivator Representative Red Deer
🏢 GoodLife Fitness Centres
📍 Red Deer
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