Lead Walmart Canada’s front end operations in Leamington, using customer service leadership and operational skills to support shoppers and associates.
As Customer Service Manager, you guide front end coverage, customer concerns, transactions, and company standards. You train associates on systems, procedures, scanning accuracy, productivity standards, programs, and safety requirements. The position supports effective store operations and a positive front end experience.
Key Responsibilities:
Lead front end operations and maintain productive customer flow
Handle customer and associate concerns professionally
Coordinate coverage, breaks, and support for outlying registers
Oversee purchase, return, and exchange transactions
Promote credit cards,
protection plans, and charity initiatives
Requirements:
Customer service or retail leadership interest
Ability to follow protected work practices and emergency procedures
Availability for evenings, weekends, and holidays
Ability to stand, bend, and lift up to 50 pounds occasionally
Ability to manage high task volume efficiently
Bring front end leadership, transaction oversight, and associate training skills to Walmart Canada’s Leamington customer service operation.
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