Represent Royal Free London at the Emergency Department reception, greeting patients and visitors with care, courtesy, and qualified customer service.
As an ED Receptionist, you will be the first point of contact in a busy front reception setting. The position combines patient registration, telephone queries, and clerical administration supporting a 24-hour, 365-day Emergency Department service. It requires confidence with the public and robust interpersonal communication.
Key Responsibilities:
Greet patients and visitors professionally
Provide front of house support within the department
Register patients attending the Emergency Department
Respond to telephone queries effectively
Complete clerical duties for department support
Requirements:
Qualified, caring, courteous, and respectful approach
Proven medical administration experience
Excellent customer care and telephone manner
Advanced computer skills
Ability to work independently within a supportive team
Bring professionalism, patient registration, and telephone skills to Royal Free London’s Emergency Department front reception service.
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📌 Royal Free Emergency Receptionist Edmonton
🏢 Royal Free London NHS Foundation Trust
📍 Edmonton
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