Strengthen customer service operations by supervising cashiers, resolving inquiries, and maintaining merchandising standards in a Shoppers Drug Mart store.

This Front Store Supervisor manages front-store customer service functions, including cash, cashier activities, and merchandising. You answer product-location questions, handle refunds and exchanges, promote the CSI Survey, and guide store employees. You also support housekeeping, health and safety, and store policies.

Key Responsibilities:
Answer product-location and raincheck inquiries
Resolve customer issues using established guidelines
Promote the CSI Survey with customers
Ensure employees present the proper public image
Maintain housekeeping and store image standards

Requirements:
Solid planning, judgment, and decision-making abilities
Independent thinking for organizing store activities
Essential problem-solving skills for customer satisfaction
Computer literacy and organized work habits
Effective time management skills

Apply customer service supervision, problem-solving, and store organization skills to support Shoppers Drug Mart customers daily.
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📌 Front Store Customer Service Supervisor Coquitlam (Canada)
🏢 Shoppers Drug Mart
📍 Canada