Lead customer service, cash operations, and merchandising as a Front Store Supervisor at a locally owned Shoppers Drug Mart store. Keep customers central.
This supervisor manages customer service functions, including cash, cashiers, and merchandising. The work includes training staff, providing guidance, and resolving customer issues. You will also maintain store standards, follow procedures, and support loss prevention activities.
Key Responsibilities:
Ensure cashier and merchandising staff follow store policies
Train cashiers and merchandisers in job functions
Manage daily cash office inventory and cashier tracking
Resolve refunds, exchanges, and other customer issues
Maintain clean shelves and organized product rotation
Requirements:
Planning, judgment, and decision-making abilities
Independent thinking when organizing the store
Problem-solving skills supporting customer satisfaction
Computer literacy and organized work habits
Effective time management and product knowledge
Apply customer service, staff guidance, cash management, and merchandising skills as a Front Store Supervisor.
J-18808-Ljbffr
📌 Front Store Customer Service Supervisor Hamilton (Canada)
🏢 Loblaw Companies
📍 Canada
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