Lead luxury spa operations on Vancouver Island with guest service and team leadership at the Wickaninnish Inn. Work within a Relais & Châteaux property. As Spa Manager, you will guide Ancient Cedars Spa while supporting personalized guest experiences. The position combines human resources, budgeting, health and safety, and hands-on service. You will help maintain standards recognized by Relais & Châteaux, Forbes, AAA, and Michelin Key.

Key Responsibilities
Ensure personalized guest service meets recognized luxury standards Lead Ancient Cedars Spa team members by example Administer scheduling, payroll, hiring, and performance management Monitor the annual budget and retail program Maintain cleanliness, equipment, safety, and smooth operations

Requirements:
Minimum four years' management experience in luxury facilities Superior human resources and communication skills Robust organization, multitasking, and problem-solving abilities Knowledge of financial statements, budgeting, and cost management Availability for evenings, weekends, holidays, and shift work Bring luxury hospitality leadership, financial knowledge, and guest service expertise to Ancient Cedars Spa on Vancouver Island.

📌 Luxury Spa Manager Vancouver Island (Ottawa)
🏢 Relais & Chateaux
📍 Ottawa