Bring phone support and online communication skills to our Customer Service team in Edmonton. This in-person office work requires weekday and weekend availability.
As a Customer Service Team Member, you will help customers through calls, emails, payments, and real-time chats. The work also includes reconnecting with past customers to book them again. Robust organization, empathy, and communication are key for this customer-facing position.
Key Responsibilities:
Answer incoming calls and return customer voicemails
Contact past customers by phone to book again
Respond to email inquiries promptly
Collect payments by phone and online
Answer real-time online chats and complete other tasks
Requirements:
Previous phone and customer service experience
Excellent written, verbal, computer, and internet skills
Genuine empathy and desire to help customers
Solid organization with attention to follow-through
Availability Tuesday afternoons, one weekday, and weekends
Use your customer service, phone communication, and booking skills to support Edmonton customers across every contact channel.
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📌 Customer Service Team Member Edmonton (Canada)
🏢 FunEx Head Office
📍 Canada
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