Lead Walmart Canada front end operations with customer service expertise and associate support in a retail store workplace.
As Customer Service Manager, you guide front end operations, resolve customer and associate concerns, and support a positive shopping experience. You train associates on systems, Company procedures, scanning accuracy, productivity standards, and safety requirements. You also help maintain compliance with operational standards.
Key Responsibilities:
Monitor Front End coverage, breaks, and customer flow
Handle customer and associate concerns professionally
Oversee purchase, return, and exchange transactions
Prepare registers and complete cash accuracy audits
Promote Walmart programs, services, and initiatives
Requirements:
Be 16 or older
Follow protected work practices and emergency procedures
Work evenings, weekends, and holidays as needed
Stand, bend, and lift inventory or supplies
Occasionally lift items weighing up to 50 pounds
Support Walmart Canada customers and associates through front end leadership, transaction oversight, training, and operational compliance.
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