Deliver exceptional customer service as a Member Experience Associate in Brantford, managing member concerns and supporting welcoming club experiences.
MOVATI Athletic seeks a detail-oriented associate for its full time club team. You will promote programs, products, and services while supporting retail operations and member events. The position requires flexibility, multitasking, accurate administration, and current CPR and First Aid.
Key Responsibilities:
Manage and resolve member concerns proactively
Escalate responsible concerns to the Management team
Support cafe and pro-shop customer service
Complete cleaning duties safely and promptly
Process sales transactions and administrative tasks accurately
Requirements:
Current CPR and First Aid certifications required
Maintain certifications throughout employment
One-plus years of related customer service experience preferred
High School Diploma or equivalent experience considered an asset
Customer service certifications or workshops strongly preferred
Bring customer service, flexibility, and attention to detail to MOVATI Athletic's member experience team in Brantford.
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