We are looking for fun, friendly and outgoing people to join our Customer Service team in Edmonton!

What does a Customer Service Team Member do?
Answer incoming phone calls and return voicemails
Reach out by phone to our past customers to book them in again
Respond to email inquiries
Collect payments over the phone and online
Respond in real time to online chats (yes - a real human answers those!)
Other tasks as needed

We are currently looking for folks with:
Tuesday afternoon availability (starting at 3pm or earlier)
1 other weekday
Saturday/Sunday

General Requirements
18 years or older
Genuine empathy for others, with a desire to understand and help
Very organized and doesn't let things "slip through"
Excellent computer and internet skills
Happy, friendly and outgoing, with a positive "can-do" attitude
Versatile and adaptable
Excellent communication skills (written and verbal)

Must Have Experience
Phone Experience




Are you pumped to pick up the phone and help customers? Are comfortable starting conversations and asking questions? Outstanding - Our customers are here to have fun, so it’s usually a fun and happy call
But, this can’t be your first job answering phones
Previous Customer Service Experience
Dealing with the public isn't for everyone, so we need you to have had customer-facing roles in the past and know that you enjoy helping customers make happy memories with us
Experience working in an office + sitting at a desk
This job is all office work, so sitting at a desk for your full shift has to be a-okay with you.
Closing that sale
We aren’t pushy about sales, but we are a business. The candidate for this role needs to be able to upsell, close the sale, and ask for the booking. A tiny bit of a competitive spirit will work well.
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📌 Customer Service Rep Laser City Edmonton
🏢 FunEx Head Office
📍 Edmonton