Support healthcare clinics remotely as a Virtual Receptionist using Jane, patient scheduling, and explicit, compassionate phone communication. Work from anywhere in Canada.

Jane’s Admin Services team supports clinics through Ginger Desk, its human-led virtual admin service. As a Virtual Receptionist, you will answer patient calls, manage appointments, and coordinate with Virtual Assistants. Your work helps practitioners reclaim time while ensuring patients receive accurate, professional support. The position suits experienced clinic receptionists who know Jane and understand healthcare administration.

Key Responsibilities:
Answer patient calls for a group of clinics
Book, change, and cancel appointments in Jane
Resolve questions during the first call whenever possible




Coordinate details and follow-ups with Virtual Assistants
Protect patient information under PIPEDA and HIPAA standards

Requirements:
Three-plus years of healthcare or wellness clinic administration
About two years using Jane for scheduling and invoicing
Excellent verbal communication and skilled phone manner
Solid problem-solving skills and attention to detail
Canadian location and Monday-to-Friday availability required

Bring clinic reception experience, Jane expertise, and patient-focused communication to Jane’s remote healthcare administration team across Canada.
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📌 Healthcare Virtual Receptionist Jane North Vancouver (Canada)
🏢 Jane.app
📍 Canada