Head Of Client Services Remote Blackfalds

Head Of Client Services Remote Blackfalds

05 Nov
|
Clubshop | US
|
Blackfalds

05 Nov

Clubshop | US

Blackfalds

Own skilled services performance at Sparkrock through P&L; leadership, ERP/SaaS delivery, and a fully remote Canada-based work model. As Director of Skilled Services, you will oversee consultants, business analysts, and project managers delivering ERP/SaaS implementations. You will shape delivery models, protect healthy margins, and serve as senior escalation point. The work combines financial management, customer relationships, resourcing, and technical collaboration.

Own P&L; and book-of-business performance across client engagements

Oversee ERP/SaaS delivery quality and customer outcomes

Lead consultants, business analysts, and project managers

Bachelor's degree in a relevant discipline
10–15 years in skilled services, project management, or technology
Experience managing portfolios and $3–5M book-of-business revenues
Canada-based, eligible to work, and available for 15–20% travel

Lead Sparkrock’s ERP/SaaS delivery organization through financial discipline, customer focus, technical depth, and scalable execution.

📌 Head Of Client Services Remote Blackfalds
🏢 Clubshop | US
📍 Blackfalds

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