Support VC3’s Network Operations Center part time by monitoring alerts, investigating issues, and helping maintain network and system uptime remotely.

As a NOC Analyst I, you will monitor performance, respond to notifications, and troubleshoot incidents within VC3’s Infrastructure and Security department. The entry-level role includes basic deployments, ticket accuracy, and collaboration with cross-functional teams. Work occurs Saturday, Sunday, and one versatile weekday shift near 4pm to 1am EST.

Key Responsibilities:
Monitor alerts and notifications from network monitoring tools
Troubleshoot issues and escalate incidents when necessary
Complete basic system and network deployments
Create and annotate tickets while recording time




Manage workload and meet service level agreements

Requirements:
Associate degree or equivalent computer science work experience
Monitoring tools experience; ConnectWise, OpenDNS, Kaseya VSA, PRTG preferred
Networking knowledge covering TCP/IP, routing, and switching
Server and operating system fundamentals including Windows and Linux
Ability to work independently and collaboratively

Use analytical problem-solving and network monitoring skills to support VC3 alerts, incidents, tickets, and service levels remotely.
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📌 Part Time Noc Monitoring Analyst Ottawa
🏢 I.T. Right, Inc - A VC3
📍 Ottawa