Home-based Insurance Service Agents answer policy, billing, and claim calls while delivering personalized customer service through Allstate’s trusted advisor approach.

Reporting to the Manager, Inside Service, this position supports Allstate Insurance Company of Canada customers. You will manage policy updates, renewals, online requests, and First Notice of Loss calls. The role requires insurance knowledge, relationship building, and accurate claim documentation.

Key Responsibilities:
Respond professionally to policy and billing inquiries
Manage renewals and policy changes for customers
Promote Auto and Property products within guidelines
Document loss details and transfer claims appropriately
Meet performance and attendance metrics

Requirements:
Hold or obtain an OTL or General level 1 license
Bring one to three years of customer service experience
Speak, read, and write English
Use Microsoft Office applications proficiently
Work evenings from a suitable home workspace

Apply customer service, insurance knowledge, and communication skills as a home-based Inside Service Agent at Allstate Canada.
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📌 Home Based Insurance Service Agent Montreal
🏢 Allstate Canada
📍 Montreal