Provide remote technical support for ENERCON wind turbines from anywhere in Canada, using fault analysis and wind farm monitoring skills. Rotating day and evening shifts include one weekend out of four.
As a Technical Support Specialist, you will support field teams, site managers, after-sales service, and internal departments across Canada. The full time position focuses on turbine availability, reliability, and performance through troubleshooting, remote monitoring, and technical communication. You will also coordinate with higher-level support and engineering teams in Germany.
Key Responsibilities:
Serve as the primary contact for technical inquiries
Analyze faults and support software updates remotely
Monitor Canadian wind farms and reset turbines
Escalate complex cases to engineering teams in Germany
Communicate accurate work instructions to technicians
Requirements:
Five years’ wind turbine or electrical troubleshooting experience
Electrical or electromechanical engineering degree, or equivalent experience
Fluency in French and English, verbally and in writing
Knowledge of ENERCON turbine operations and maintenance
Valid driver’s license with satisfactory driving record
Bring bilingual communication, fault analysis, and turbine monitoring expertise to ENERCON’s remote Canadian technical support team.
J-18808-Ljbffr