Job Summary

The Reservation & Catering Administrative Coordinator plays a key role in supporting the Area Director of Sales & Revenue and four hotel properties across the Vancouver and Richmond markets. This position is ideal for an individual looking to grow their career in Sales, Revenue Management, and Catering operations within a dynamic, multi‑property environment.

Key Responsibilities:

Reservations, Groups & Billing Administration

- Provide administrative support for Reservations and Group bookings across four properties.
- Coordinate group blocks, rooming lists, billing details, and reservation accuracy.
- Assist with rate loading, availability updates, and reservation maintenance to ensure seamless guest experiences.
- Manage third‑party booking accounts, including updating rates, availability, and monitoring performance.
- Assist Area Director of Sales with distribution of FIT & Corporate rates to clients.

Catering Coordination – Grand Park Hotel Vancouver Airport

- Lead the Catering booking process for the Grand Park Hotel Vancouver Airport.
- Serve as the primary contact for event inquiries, bookings, and client communication.
- Coordinate event details, arrangements, and internal communication to ensure successful execution.
- Maintain accurate catering documentation, contracts, and event orders.

Sales & Revenue Support

- Work closely with the Area Director of Sales & Revenue on administrative tasks, reporting,



and project support.
- Assist with market updates, rate management tasks, and system accuracy across all properties.
- Support initiatives that enhance revenue performance, operational efficiency, and guest satisfaction.

Qualifications & Attributes

- Strong administrative and organizational skills with exceptional attention to detail.
- Ability to manage multiple priorities across several properties.
- Excellent communication skills and a professional, guest‑focused approach.
- Proficiency in hotel systems, reservation platforms, and Microsoft Office is an asset.
- Interest in developing skills in Sales, Catering, and Revenue Management.

Reporting Structure

This position reports directly to the General Managers of the supported properties and the Area Director of Sales & Revenue.

Why Join Us?

This role offers a unique opportunity to gain hands‑on experience in Sales, Catering, and Revenue Management while contributing to the success of multiple hotel properties. It is an excellent stepping‑stone for individuals seeking long‑term growth within hospitality leadership.

Interested? Please send a cover letter along with your resume when applying. Any applicant that does not submit a cover letter will not be considered.

Pay: $48,000.00-$50,000.00 per year

Benefits:

- In office parking

Work Location: In person

📌 Reservation & Catering Administrative Coordinator (Richmond)
🏢 Grand Park Hotel Vancouver Airport
📍 Richmond