Job Description:

Part-Time Service Appointment Coordinator | Go Nissan South

Schedule: Friday, Saturday, and Monday | Approximately 26 hours per week

Are you organized, customer-focused, and comfortable keeping things moving in a busy environment? Go Nissan South is looking for a Part-Time Service Appointment Coordinator to help deliver a excellent experience for our service guests.

This position works Friday, Saturday, and Monday, approximately 26 hours weekly. You will also assist with internal service advisor duties on Saturdays, making previous dealership or automotive service experience an asset.

Responsibilities:

- Appointment Coordination: Schedule service appointments, confirm bookings, and keep guests informed of updates.

- Guest Experience: Greet guests warmly and help make each service visit smooth and welcoming.

- Saturday Internal Advisor Support: Assist with internal service advisor duties, including coordinating internal vehicle service work and communicating updates with the service team.

- Recalls and Warranty: Check for outstanding recalls, provide information on manufacturer warranty coverage, and discuss alternate transportation options.

- Communication: Respond to calls and emails promptly and professionally.

- Service Preparation: Coordinate with the parts department to help ensure scheduled appointments run smoothly.

- Payment Processing:



Collect and process payments accurately, following dealership procedures.

- Guest Follow-Up: Follow up with guests within 24 hours to gather feedback and discuss service surveys.

Qualifications:

- Previous dealership, service appointment coordination, or service advisor experience is preferred.

- Strong customer service skills and a friendly, professional approach.

- Excellent written and verbal communication.

- Strong organization, attention to detail, and the ability to manage multiple priorities.

- Comfortable using computers and learning dealership software.

- Availability to work Friday, Saturday, and Monday, approximately 26 hours per week.

Why Go Auto?

- Learn and Grow: Receive training and access to learning opportunities through Go Auto U.

- Career Advancement: Build your career with a company that promotes from within.

- Supportive Team: Join a collaborative team that works together and celebrates success.

- Employee Programs: Explore our Employee Investment Program, vacation, and health and dental offerings, subject to eligibility and applicable plan terms.

- Giving Back: Be part of a company that supports causes including the Kids with Cancer Society and Go Auto Fuels the Schools.

Bring your customer service skills to Go Nissan South. Apply today!

📌 Appointment Coordinator (Go Nissan South) (Ellerslie Industrial)
🏢 Go Auto
📍 Ellerslie Industrial