Build payment partner programs at Brex in Vancouver, using operating models, reporting, and cross-functional communication in a hybrid workplace.As Partner Operations Program Manager, you will manage the operational foundation for Brex’s external payment ecosystem. You will define programs, establish SLAs and KPIs, reconcile fees, and improve partner performance. The work connects Payment Partnerships, Operations, Product, Engineering, Finance, Legal, Compliance, and external partners.Key Responsibilities:
Define partner-management processes, governance, documentation, and escalation pathsEstablish SLAs, KPIs, reporting cadences, and performance reviewsBuild reporting on performance, incidents, risks, and opportunitiesOwn fee reconciliation, contractual terms, payments, and recordsLead readiness,



incidents, corrective actions, and process improvementsRequirements:
Three-plus years in partner, payments, financial, or vendor operationsExperience building operating programs and partner governance structuresFee, invoice, or financial reconciliation experienceAnalytical skills with spreadsheets, data tools, SQL, or similar toolsEnglish fluency and solid stakeholder-management skillsApply payment operations, partner governance, reconciliation, and analytical skills to strengthen Brex’s scalable programs in Vancouver.
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📌 Payment Partner Operations Manager Winnipeg
🏢 Brex
📍 Winnipeg