Overview

As a Service Advisor, you’ll guide customers through automotive repair needs, coordinate service work, and support a smooth experience from initial conversation to payment. You’ll explain recommended services clearly, answer questions, and help customers make informed decisions.

Responsibilities

- Listen to customer concerns, gather relevant vehicle information, and communicate repair needs to the service team.
- Explain repair recommendations, timelines, and service options in clear, customer-friendly language.
- Support sales and appropriate upselling by identifying relevant services and explaining their value without pressure.
- Process payments and handle cash accurately, keeping service records and customer updates organized.
- Your impact: Clear communication helps customers understand their options and helps colleagues coordinate timely service.





Requirements

Required: Strong customer service, clear communication, accurate cash handling, and the ability to explain automotive repair recommendations and service options. Mechanical knowledge supports effective conversations with customers and clear coordination with technicians.

Preferred: Dealership experience, mechanic experience, and familiarity with automotive repair are advantageous. Sales and upselling skills can help you identify relevant services, explain their advantages, and support a positive customer experience.

Pay: $18.00-$25.00 per hour

Expected hours: 45.0 per week

Benefits:

- Extended health care

Work Location: In person

📌 Service Advisor (Moncton)
🏢 Moncton Kia
📍 Moncton