Job Summary

The Account Coordinator supports account management and customer relationships by organizing projects, coordinating communication, and helping teams deliver consistent service. This role brings together project management, customer service, marketing coordination, and analysis to keep account work moving smoothly. Your impact: clear coordination helps customers receive timely updates and gives colleagues the information they need to deliver on commitments.

Responsibilities

- Coordinate project timelines, tasks, and updates across account teams, customers, and relevant partners.
- Support account management and customer relationship management by responding to inquiries, tracking follow-ups, and maintaining organized account records.
- Assist with marketing activities and review account information to identify trends, progress,



and opportunities for improvement.
- Use Salesforce and other relevant tools to document activity, monitor work, and share accurate updates.

Requirements

Required: Robust communication, organization, customer service, and analysis skills to coordinate projects, maintain accurate records, and support customer relationships. Preferred: Experience or familiarity with account management, project management, Salesforce, SaaS, marketing, or financial services, along with the ability to collaborate effectively and adapt to changing account priorities.

Pay: $52,600.00-$65,000.00 per year

Benefits:

- Flexible schedule
- On-site parking

Work Location: In person

📌 Account Coordinator (Montreal)
🏢 PNH Solutions
📍 Montreal