Administrative Assistant Team Manager

Location: Edmonton, AB – Strathcona Refinery
Salary: $90,000 annually
Schedule: Monday–Friday, 7:30 AM–4:30 PM
Employment Type: Full time, On-site
Start Date: As soon as possible

Lead a Team. Improve Operations. Make an Impact.

We are seeking an experienced Administrative Assistant Team Manager to lead a team of administrative professionals supporting multiple departments within a major refinery operation in Edmonton.

This is an excellent opportunity for an experienced administrative leader who enjoys developing people, coordinating complex operations, improving processes, and ensuring that teams have the support they need to succeed.

In this role, you will oversee a team of approximately 7–10 Administrative Assistants, ensuring consistent, efficient, and reliable administrative support across various business functions.

Key Responsibilities

Team Leadership & Development

- Lead, coach, and develop a team of 7–10 administrative professionals.
- Assign responsibilities and balance workloads across multiple departments.
- Conduct performance reviews, provide feedback, and support employee development.
- Participate in recruitment, onboarding, and training.
- Promote a collaborative, accountable, and customer-focused team environment.

Administrative Operations

- Oversee administrative functions, including scheduling, meeting coordination, correspondence, documentation, records management, and reporting.
- Coordinate purchasing, expense processing, invoices, and time-entry activities as assigned.
- Establish standardized procedures, templates, and administrative workflows.




- Ensure accurate documentation and effective information management.

Operational Coordination

- Coordinate administrative support across Operations, Mechanical, Safety, Security, Laboratory, Technical, and other departments.
- Monitor workloads and allocate resources according to operational priorities.
- Coordinate additional administrative coverage during maintenance activities, turnarounds, outages, and special projects.
- Communicate priorities, deadlines, and service expectations with department leaders.

Continuous Improvement

- Identify opportunities to improve administrative processes and operational efficiency.
- Establish and monitor performance indicators (KPIs).
- Develop practical solutions to improve productivity, service quality, and consistency.
- Monitor team performance and implement improvement initiatives.

Qualifications & Experience

- High school diploma or equivalent required. Additional education in business administration, office management, or a related field is an asset.
- Several years of progressively responsible administrative experience.
- Previous experience supervising, coordinating, or leading employees, projects, or administrative services.
- Strong organizational, communication, and problem-solving skills.
- Demonstrated ability to manage competing priorities and deadlines in a fast-paced environment.




- Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
- Experience with document management, scheduling, reporting, and administrative workflows.
- Ability to handle confidential information professionally and exercise sound judgment.

Assets:

- Previous experience in oil and gas, refining, petrochemical, manufacturing, energy, or another industrial environment.
- Experience managing centralized or shared administrative services across multiple departments.
- Familiarity with maintenance turnarounds, shutdowns, outages, or other high-volume operational periods.
- Experience with process improvement, KPI monitoring, and workflow standardization.

Work Schedule & Environment

- Monday to Friday, 7:30 AM to 4:30 PM.
- Fully on-site at Imperial Oil's Strathcona Refinery in Edmonton, Alberta.
- An additional 30 minutes per workday is banked toward Earned Days Off (EDOs), scheduled according to the site's requirements.
- Additional hours may occasionally be required during turnarounds, special projects, or operational disruptions.
- Site access requires completion of applicable safety training and compliance with refinery procedures.

Compensation

Annual Salary: $90,000

Interested?

If you are an experienced administrative professional with strong leadership abilities and a passion for operational excellence, we would love to hear from you!

Apply today to be considered for this opportunity.

Pay: $90,000.00 per year

Benefits:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Work Location: In person

📌 Administrative Assistant Team Manager (Edmonton)
🏢 Kelly
📍 Edmonton