Kobie, a leader in loyalty, offers a remote-first setting with HQ in St.
Petersburg, FL, and travel as needed.
The Customer Success Manager will lead a team of Quality Assurance Analysts, Trainers, and Customer Success Specialists to ensure training, quality, escalations, and support processes run smoothly while delivering outstanding customer experiences.
You will drive operational readiness, coach agents, and pursue scalability and automation improvements. #J-18808-Ljbffr