Serving as the first point of contact for members, the full-time Customer Service Representative - Maine will assist with transportation inquiries, schedule reservations, and document customer interactions while working remotely from home.

Key responsibilities Assist customers with transportation questions and concerns, scheduling, modifying, and canceling reservations as needed Document customer complaints and ensure accurate entry of trip data while maintaining a professional demeanor Support a 24/7 contact center environment, adhering to attendance standards and participating in required meetings Required qualifications High School Diploma preferred 0-2 years of contact center or customer service experience in a high call volume setting Ability to accurately type at least 35 words per minute Proficiency in quickly learning new technology and following complex instructions Must reside in Maine and meet specific work-from-home requirements, including internet speed and a dedicated workspace

📌 Customer Service Representative - Maine (Etobicoke)
🏢 Virtual Vocations
📍 Etobicoke