One of our clients is a growing Canadian dental distributor serving dental practices across Canada. They are looking for an Inside Sales Representative / Relationship Manager to manage and grow an established portfolio of dental practice accounts.
This role is ideal for a motivated sales professional who enjoys building customer relationships, generating sales, following up on opportunities, and taking ownership of a book of business.
Responsibilities
- Manage and grow an established portfolio of dental practice accounts
- Build relationships with practice owners, office managers, and decision-makers
- Conduct proactive sales outreach by phone and email
- Follow up on reorders, existing accounts, and sales opportunities
- Handle inbound orders and identify opportunities to increase sales
- Introduce new products and provide competitive quotes
- Close sales and develop long-term customer relationships
- Reactivate inactive accounts and develop new business
- Negotiate pricing within approved margins
- Coordinate with warehouse and purchasing teams regarding inventory, backorders, and deliveries
- Maintain accurate customer information, sales activity, and follow-ups in the CRM
- Track customer and market feedback and communicate trends to leadership
- Meet daily and weekly sales and activity targets
Qualifications
- 1–2+ years of inside sales, phone-based sales, or customer account experience
- Proven sales results with measurable achievements
- Strong communication and relationship-building skills
- Confident and qualified telephone manner
- Persistent and comfortable with follow-up and handling rejection
- Strong organization and time-management skills
- Ability to manage multiple accounts and priorities
- Experience using CRM software and general business tools
- Strong written and verbal English communication skills
Preferred Experience
- Dental, medical, or veterinary distribution experience
- Dental clinical background such as dental assisting, hygiene, or sterilization
- Existing relationships within the Ontario dental community
- Additional languages commonly spoken across the GTA
- Experience with data-driven sales and account-prioritization tools
- HubSpot CRM or structured sales outreach platforms