Respond to customer calls and process transactions with accuracy.
Document interactions and ensure compliance with policies.
Meet KPIs including call handling time and first-call resolution.
Qualifications: High school diploma or equivalent required; call center experience preferred.
Strong communication and problem-solving skills.
Proficiency in computer systems and CRM platforms.
Medical, dental, and vision insurance with first-day coverage.
Paid parental leave and 401k retirement plan with company match.
Versatile time-off, paid holidays, and tuition reimbursement.
Cubic Transportation Systems Cubic delivers technology solutions in transportation and defense, simplifying daily journeys and promoting mission success.
With over 5,000 employees worldwide, the company is committed to an inclusive workplace and diversity. #J-18808-Ljbffr
📌 Customer Service Representative (Fully Remote) (Etobicoke)
🏢 Cubic Transportation Systems
📍 Etobicoke
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