Providing hands-on support for billing and collections, the full time Billing and Collections Consultant will ensure accurate homeowner account billing, manage payment applications, and execute collection processes while working remotely.
Key Responsibilities Verify and validate recurring assessment billings and late fee charges Reconcile homeowner account balances and resolve discrepancies Prepare and issue delinquency notices and payment plans as needed Required Qualifications Experience in billing and collections processes Familiarity with state statutes and governing documents related to community associations Ability to track and report key metrics related to collections Proficiency in data integrity and confidentiality standards Willingness to participate in training sessions and team meetings