Foothills Family Medical Centre

About Us

Foothills Family Medical Centre is a busy, full-spectrum family practice committed to providing compassionate, inclusive, and patient-centered care to our community. Our team of physicians and staff work collaboratively to create a supportive environment for both patients and employees.

We are currently seeking a dependable, compassionate, and organized Clinical Assistant / Medical Office Receptionist to join our growing clinic team.

Position Overview

The successful candidate will play an important role in supporting physicians, coordinating patient flow, and ensuring a positive patient experience from the moment patients contact or enter our clinic.

The ideal candidate is adaptable, professional, patient-focused, and comfortable transitioning between clinical duties and front-office responsibilities as clinic needs require.

This position requires excellent communication skills, strong attention to detail, the ability to multitask, and a willingness to work collaboratively with physicians, MOA's, nurses, and other clinic staff.

Key Responsibilities

Clinical Assistant Duties

- Assist physicians with daily patient flow and clinic operations.
- Escort patients to and from examination rooms.
- Obtain and accurately document patient vital signs.
- Assist with in-clinic procedures and diagnostic testing.
- Act as a chaperone for examinations when required.
- Prepare, clean, and restock examination rooms.
- Support patient comfort and maintain a welcoming clinical environment.
- Ensure clinical spaces are organized, clean, and properly stocked.

Medical Office Reception & Administrative Duties

- Greet patients and provide professional, welcoming front-desk service.
- Answer incoming telephone calls, respond to inquiries, and direct calls appropriately.
- Schedule, confirm, and manage patient appointments.
- Register patients and verify demographic and contact information.




- Update and maintain accurate patient records within the Electronic Medical Record (EMR) system.
- Manage incoming and outgoing faxes, referrals, and medical correspondence.
- Assist with prescription renewal requests in accordance with clinic procedures.
- Communicate messages and patient concerns to the appropriate clinical staff.
- Assist with patient check-in, check-out, and general administrative duties.
- Maintain patient confidentiality and adhere to clinic privacy policies.
- Support daily reception workflow and other administrative duties as required.

Qualifications & Skills

- Previous experience as a Medical Office Assistant, Medical Receptionist, or Clinical Assistant preferred.
- Experience working in a medical or healthcare setting considered an asset.
- Familiarity with Electronic Medical Records (EMR) systems is an asset.
- Strong computer skills and ability to learn new software.
- Excellent telephone etiquette and customer service skills.
- Strong organizational, time-management, and multitasking abilities.
- Excellent interpersonal and communication skills.
- Professional, compassionate, and patient-centered approach.
- Ability to prioritize competing demands in a busy medical environment.
- Comfortable transitioning between clinical and administrative responsibilities.
- Ability to work independently and collaboratively within a team environment.

Requirements

- Proficient in English (required).
- Minimum 1 year of medical office or clinical experience preferred.

Why Join Our Team?

- Opportunity to work closely with an experienced medical team.
- Meaningful work supporting patient care within the community.
- A wide-ranging role offering exposure to both clinical and administrative aspects of family medicine.
- Fast-paced and rewarding environment with opportunities to learn and grow.

Job Type: Part-time

Pay: $18.00-$22.00 per hour

Education:

- AEC / DEP or Skilled Trade Certificate (preferred)

Experience:

- Medical office experience: 1 year (preferred)

Language:

- Must be proficient in English (required)

Work Location: In person

📌 Clinical Assistant/Reception- MOA (Diamond Valley)
🏢 Foothills Family Medical Centre
📍 Diamond Valley