Job Summary

Company Description Costco Wholesale is a multibillion-dollar global retailer operating membership-based warehouse clubs in 14 countries. The company is recognized as a leader in its industry, committed to quality, strong business ethics, and service excellence. Despite rapid international growth, Costco maintains a supportive environment where employees can thrive, grow, and build long-term careers. Team members work in a fast-paced setting with challenges, opportunities, and a shared focus on delivering outstanding member service.

Role Description

The Optical Receptionist at Costco Wholesale in Lloydminster, AB. A full-time or part- time, on-site role responsible for serving as the first point of contact for members, visitors, and callers. Day-to-day duties include greeting guests, answering and directing phone calls, responding to general inquiries, and providing accurate information about services. The Receptionist will manage basic clerical tasks such as handling mail, maintaining reception area organization, and supporting documentation and scheduling needs. This role collaborates closely with other departments to ensure smooth communication, efficient member service, and a professional front-desk experience. The Receptionist is expected to maintain a friendly, courteous, and service-focused demeanor while upholding Costco’s standards of excellence.

Qualifications

- Strong receptionist and front-desk skills, including experience with Receptionist Duties and managing visitor and member interactions.




- Previous experience in customer service,retail, reception or optical or healthcare setting is an advantage.
- Proficient phone handling and Phone Etiquette, with the ability to manage multi-line phone systems and direct calls appropriately.
- Solid Clerical Skills, such as handling mail, managing records, basic data entry, and maintaining organized reception materials.
- Excellent Communication capabilities, including clear verbal communication, active listening, and professional interpersonal skills.
- Demonstrated Customer Service experience, with a focus on providing courteous, patient, and solutions-oriented support to diverse members.
- Ability to work in a fast-paced clinical environment, prioritize tasks, and remain calm and professional under pressure.
- Ability to maintain confidentiality and handle member information responsibly.
- Basic computer proficiency (e.g., email, scheduling tools, office software); prior experience in a retail, clinical or service environment is an asset.
- High school diploma or equivalent

Work Environment

The position is based in Costco's optical department and involves frequent interaction with members, optometrists, optical professionals and other employees. The role requires working in a rapid paced clinical environment, and providing consistent, high quality customer service and patient care.

Pay: $16.00-$22.00 per hour

Expected hours: No more than 40.0 per week

Benefits:

- Flexible schedule
- On-site parking

Work Location: In person

📌 Receptionist- Costco Optical (Lloydminster)
🏢 Mohammad I Awad Professional
📍 Lloydminster