Senior Account Manager - Mississauga Office
Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight globally.
We are adding a dynamic Senior Account Manager who can skillfully provide solutions, creatively solve problems and masterfully manage client relationships for our Sales Operations team.
Our Senior Account Manager will focus on managing the day-to-day relationship with some of our key clients and will be responsible for ensuring the outstanding customer service we are known for. In addition, you will strive to continuously analyze daily operations to determine profitability and opportunistically prospect for additional business.
Responsibilities:
- Partner with the Sales and Operations departments, to schedule, track and enter loads across all modes of transportation.
- Managing day-to-day relationships with key carriers and clients, as well as develop agreeable resolutions.
- Verify timely pick-ups and deliveries, resolving issues and approving invoices with a sense of urgency to any discrepancies.
- Maintain current operating procedures and update when necessary.
- Review past sales activity for historic trends and expectations.
Requirements:
- Minimum of 3 to 4 years of experience as an Account Manager in a 3PL (brokerage) setting.
- Currently involved and comfortable with spot quotes and pricing for their customer base.
- Familiar with KPIs and TMS customer management.
- Strong communication skills, both written and verbal.
- Calm under pressure.
- Superior business acumen.
- Proven success in managing time and accomplishing tasks.
What we offer:
- Market-competitive salary, as well as other perks and benefits.
- Dynamic Environment.
- A Healthy work-life balance.
- Opportunities for Career Growth!
Please send your resumes to:
[email protected]
📌 Senior Account Manager - Mississauga Office
🏢 Fuze Logistics Services
📍 Mississauga