Lead, coach, and develop a team of CSMs to achieve goals and grow professionally.
Act as executive sponsor for key accounts and escalation point for enhanced support.
Own net revenue retention targets and drive renewals, upsells, and expansions.
Who You Are: Proven leader with at least 5 years in customer success and 3 in leadership.
Skilled in Salesforce/CRM and data-driven decision-making.
Passionate about mission-driven environments and human services organizations.
What We Offer: Unlimited PTO and paid parental leave.
Competitive medical, dental, vision, and 401k matching.
Remote work stipend and paid holidays.
Radicle Health Radicle Health provides a suite of human services software products that help organizations serve their communities.
The company is a cooperative, mission-driven home for software teams, where employees have ownership of their work and are encouraged to grow. #J-18808-Ljbffr