Job Summary

About Us

For over 30 years, Truly You Hair & Scalp Clinic has specialized in medical hair loss solutions, customized cranial prosthetics, trichology, and scalp health.

We are seeking an experienced, highly organized, and dependable administrative professional to oversee our front desk operations, client care, inventory, and customized client order coordination.

This is more than a traditional receptionist position. We are looking for someone who takes initiative, works independently, and demonstrates exceptional professionalism and attention to detail.

Key Responsibilities

- Manage front desk operations, telephone calls, emails, and client inquiries.
- Coordinate appointments for multiple clinic specialists.
- Maintain accurate client records, process payments, and support daily administration.
- Manage inventory, receive deliveries, verify shipments, and process orders.
- Track customized client orders, monitor delivery timelines, and follow up with suppliers.
- Coordinate with clinic staff when client orders arrive to arrange fittings or collection.
- Maintain confidentiality and provide compassionate, professional client care.

Qualifications

- Minimum 3 years of administrative or front desk experience.
- Excellent spoken and written English.
- Strong proficiency in Microsoft Office, Outlook, Excel, and scheduling software.
- Excellent organizational, multitasking,



and problem-solving skills.
- Experience with inventory, order processing, or supplier coordination is an asset.
- Professional telephone etiquette and strong interpersonal skills.
- Dependable, detail-oriented, proactive, and comfortable working independently.
- Medical clinic or qualified service experience is preferred.

Skilled Presentation

A polished, well-groomed, and professional appearance is expected, including smart business or business-casual attire. Makeup is optional. Professional presentation and a welcoming manner are essential.

Work Schedule

Week 1: Tuesday–Saturday, 9:00 a.m.–6:00 p.m.
Week 2: Monday–Friday, 9:00 a.m.–6:00 p.m.

One-hour unpaid lunch break daily. Every-other-Saturday availability is required.

Why Join Truly You?

Become part of an established, respected clinic where professionalism, compassion, and exceptional client service make a meaningful difference in people's lives.

How to Apply

Please submit your résumé and a brief introduction outlining your relevant administrative experience to [email protected]

Only candidates selected for an interview will be contacted.

Pay: $25.00-$28.00 per hour

Expected hours: 40.0 per week

Benefits:

- Company events
- Dental care
- On-site parking
- Vision care

Work Location: In person

📌 Senior Front Desk Administrator & Client Care Coordinator (Mississauga)
🏢 Truly You Hair and Scalp Clinic
📍 Mississauga