About the Role

The Boardwalk Pharmacy in Waterloo is looking for a skilled and detail-oriented Registered Pharmacy Technician to join our dispensary team. In this role, you will play a key part in accurate prescription processing, technical verification, inventory management, and patient support, working closely with our pharmacists to deliver safe, efficient, and friendly care.

If you are a registered technician who takes pride in accuracy, enjoys working with patients, and wants to grow with a supportive community pharmacy team, we would love to hear from you.

Key Responsibilities

Prescription Processing and Dispensing

- Receive and interpret prescription orders (written and verbal, excluding controlled substances) from prescribers.

- Perform accurate data entry of prescription information into the pharmacy software system, including patient demographics, drug details, and third-party billing.

- Conduct technical verification of prescriptions, ensuring all information (patient, drug, dose, directions, quantity) is accurate and complete before final check by the Pharmacist.

- Prepare and package medications for dispensing, including counting, pouring, measuring, mixing, and labelling.

- Perform final technical check of prepared prescriptions and other products before release to the patient, within the RPhT scope of practice.

- Transfer prescriptions to and from other pharmacies (excluding controlled substances).

- Assist with the preparation of compounded sterile and non-sterile products (if applicable and within scope/training).

Effective Communication with Patients and the Pharmacy Team

- Receive verbal orders from prescribers for non-controlled substances.

- Obtain and record comprehensive patient histories, including medication use, allergies, and medical conditions,



and update patient profiles.

- Provide patient education on the proper use of medical devices.

- Administer specific vaccines by injection as authorized and with approved training.

- Collaborate with pharmacists, physicians, and other healthcare professionals to clarify prescriptions and resolve technical issues.

- Answer drug information questions that fall within the RPhT scope of practice, directing clinical questions to the Pharmacist.

Inventory Management

- Manage and maintain optimal inventory levels for pharmaceutical products, including narcotics and controlled substances, and over-the-counter medications.

- Receive, unpack, and verify incoming drug orders against invoices and purchase orders.

- Conduct regular inventory audits and manage drug returns, recalls, and expired medications.

- Ensure proper storage, security, and record-keeping for all medications, especially controlled substances.

Quality Assurance and Compliance

- Adhere strictly to all Ontario College of Pharmacists (OCP) standards of practice, policies, guidelines, and all provincial and federal legislation (e.g., Pharmacy Act, Drug and Pharmacies Regulation Act, PHIPA, CDSA).

- Participate in the pharmacy's quality assurance programs, identifying and reporting medication errors or near misses.

- Maintain accurate and organized records of all dispensing activities, inventory, and patient interactions.





- Contribute to the continuous improvement of pharmacy processes and workflow.

Mentorship

- May provide guidance and supervision to Pharmacy Assistants and pharmacy students.

- Participate in the training and onboarding of new staff members.

Qualifications

- Registered and in good standing as a Pharmacy Technician with the Ontario College of Pharmacists (OCP).

- Graduate of an accredited Pharmacy Technician program.

- Proven experience working as a Registered Pharmacy Technician in a community pharmacy setting.

- Exceptional attention to detail and a high degree of accuracy in all tasks.

- Solid knowledge of pharmaceutical calculations and medical terminology.

- Proficiency with pharmacy software systems (e.g., Kroll, Nexxsys) and Microsoft Office Suite.

- Excellent communication and interpersonal skills, with the ability to interact professionally with patients and healthcare providers.

- Ability to work independently and collaboratively as a key member of a healthcare team.

- Strong organizational and problem-solving abilities.

- Ability to stand for extended periods and lift moderate weights (up to 20–30 lbs).

- Up to date with continuing education requirements set by the OCP.

- Experience with blister packing and compounding is an asset.

How to Apply

Please submit your resume and a cover letter outlining your relevant experience to [email protected].

We thank all applicants for their interest; however, only those selected for an interview will be contacted. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Pay: $30.00-$35.00 per hour

Expected hours: 40.0 per week

Benefits:

- On-site parking

Work Location: In person

📌 Registered Pharmacy Technician (Waterloo)
🏢 Callander I.D.A. Pharmacy
📍 Waterloo