CONCIERGE – LUXURY RESIDENCES

EXECUTIVE HOTELS & RESORTS | Executive on the Park | West Vancouver, BC | PART-TIME (Sunday and Monday)

Compensation: $26 per hour | Reports to: Assets and Facilities Manager

CREATE AN EXCEPTIONAL RESIDENTIAL EXPERIENCE

At Executive on the Park, outstanding concierge service is about building trusted relationships, anticipating residents’ needs, and making everyday living seamless, welcoming, and secure.

For more than 40 years, Executive Hotels & Resorts has developed, owned and operated distinctive hotels and resorts in Canada and the United States. As a privately owned hospitality and real estate organization, we combine the resources of an established company with the accessibility, speed and independence of an owner-operated business.

ABOUT EXECUTIVE ON THE PARK

Nestled in the heart of West Vancouver, Executive on the Park is a luxury residential community where sophisticated living meets West Coast elegance. Featuring beautifully designed residences, premium amenities, and personalized concierge services, we are dedicated to delivering exceptional hospitality and creating a welcoming environment for residents and team members alike.

THE OPPORTUNITY

Executive on the Park is seeking an exceptional Concierge to support our luxury residential community in West Vancouver. This role is ideal for someone polished, personable, detail-oriented, and passionate about delivering five-star, hotel-style service to discerning residents.

This is a part-time position scheduled for two shifts a week ( Sunday and Monday).

As the first point of contact, you will create warm, memorable experiences, anticipate needs, and ensure seamless daily living for residents. This includes lifestyle assistance, visitor management, package handling, and operating the Residence Range Rover town car for local drop-offs and pick-ups.

WHAT YOU WILL DO

· Warmly greet residents by name and provide an elevated,



personalized arrival and departure experience.

· Answer inquiries, handle requests, and coordinate services such as transportation, dry cleaning, reservations, and vendor access.

· Assist with packages, deliveries, mail, and resident belongings.

· Escort residents as needed, including walking them to transportation or assisting with accessibility needs.

· Maintain a refined and welcoming lobby presence, ensuring cleanliness and organization.

· Resolve resident concerns with professionalism, empathy, discretion, and timely follow-through.

· Monitor visitors, contractors, and authorized access through established systems.

· Operate the Residence Range Rover town car for short-distance resident transportation (valid driver’s licence and clean driving record required).

· Manage phone calls, logbooks, requests, and daily communications with accuracy and attention to detail.

· Support building operations by liaising with housekeeping, engineering, and security teams as required.

· Promote a sense of community through natural, courteous engagement with residents.

WHO YOU ARE

A naturally warm, sociable, community-minded professional who is polished, resourceful, reliable, quick-thinking, and passionate about anticipatory service and the luxury residential experience.

THE EXPERIENCE YOU BRING

· Prior hospitality, concierge, luxury service, or customer service experience required; three years of concierge experience preferred.

· Strong verbal and written communication skills; English proficiency required. Farsi language ability is a strong asset.





· Exceptional attention to detail, organization, and ability to multitask under pressure.

· Ability to stand for extended periods and work weekend shifts and holidays as required.

· Proficiency with basic office computer applications and willingness to learn new systems.

· Valid BC driver’s licence in good standing and clean driving record required.

· Calm, polished, professional presentation and demeanor.

· Commitment to confidentiality, discretion, resident privacy, and security.

WHAT WE OFFER

· Paid time off.

· Preferred employee and friends & family rates across Executive Hotels & Resorts properties.

· Meaningful opportunity for professional growth within an established hospitality and real estate organization.

THE EXECUTIVE DIFFERENCE

Our properties have their own character, markets and opportunities while sharing a commitment to thoughtful service and robust operating standards. Because our organization extends across hotels, restaurants, real estate development, construction and asset ownership, employees who demonstrate talent, reliability and leadership may have opportunities to broaden their experience within the Executive Hotels & Resorts group.

HELP MAKE EVERY DAY FEEL EXCEPTIONAL

If you enjoy connecting with residents, anticipating needs, and creating a welcoming luxury residential community, we would like to meet you.

EXECUTIVE HOTELS & RESORTS

Distinctive hotels. Personal hospitality. People who make the difference.

Pay: $26.00 per hour

Benefits:

- On-site parking
- Paid time off

Ability to commute/relocate:

- West Vancouver, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have a drivers license?

Experience:

- Concierge: 3 years (preferred)

Language:

- Farsi (preferred)
- English (required)

Location:

- West Vancouver, BC (preferred)

Work Location: In person

📌 Concierge (West Vancouver)
🏢 Executive Group of Companies
📍 West Vancouver