Be the voice of the customer and their internal advocate, turning insights into actions.

Drive customer value realization and maximize the value of their Unit4 investment.

Act as the primary point of contact in Customer Success, managing risk and retention.

What You’ll do: Increase product adoption and maturity through success planning and value-added engagements.

Identify and drive new sales opportunities (upsell/cross-sell) in collaboration with Sales.

Lead executive business reviews with C-level stakeholders and customer teams.

Who You Are: Passionate about building customer relationships that drive retention and expansion.

Adaptable, curious, accountable, and cooperative across a broad range of stakeholders.





Excellent communicator with empathy and enthusiasm, fluent in English.

What We Offer: A culture built on trust and accountability, giving you freedom and autonomy.

Flexible PTO, remote working opportunities, and Global Wellbeing Days.

Growth opportunities and a safe, inclusive working environment.

Unit4 Unit4 empowers people in service organizations with innovative Enterprise and Business software solutions.

They are a people-first community with a high-performance team that values trust, accountability, and authenticity. #J-18808-Ljbffr

📌 Customer Success Manager (Fully Remote) (Etobicoke)
🏢 Unit4
📍 Etobicoke