Remote Renewal-Focused Customer Success Specialist (Etobicoke)

Remote Renewal-Focused Customer Success Specialist (Etobicoke)

05 Nov
|
Follett
|
Etobicoke

05 Nov

Follett

Etobicoke

Follett Software is seeking a remote Aspen (SIS) Customer Success Specialist in the United States to manage renewal quotes and the contract renewal cycle for assigned customers.

You will be the primary contact during renewal, create accurate quotes, and negotiate to secure renewals, while collaborating with Sales and CS teams for upsell and cross-sell opportunities.

The role requires 2+ years in CS/BD, experience with CRM tools, and a solid understanding of renewal processes. #J-18808-Ljbffr

📌 Remote Renewal-Focused Customer Success Specialist (Etobicoke)
🏢 Follett
📍 Etobicoke

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