Direct Support Specialist (Etobicoke)

Direct Support Specialist (Etobicoke)

05 Nov
|
Nestmed
|
Etobicoke

05 Nov

Nestmed

Etobicoke

Nestmed is seeking a remote Technical Support Specialist to assist clinicians, staff, and admins via Zendesk, with EST hours.

You’ll triage and resolve day-to-day issues, escalate product concerns to engineering, and work with product and CS to enhance the enterprise user experience.

You will engage time-pressed clinicians, translate technical issues into plain language, and maintain calm under heavy queues while delivering consistent support quality. #J-18808-Ljbffr

📌 Direct Support Specialist (Etobicoke)
🏢 Nestmed
📍 Etobicoke

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