Provide qualified inbound call and email support to customers of a satellite services company.
Handle billing, service timelines, activations, deactivations, and login-related inquiries.
Ensure a positive customer experience and elevate issues when necessary.
Key Responsibilities: Answer inbound calls and assist with service-related concerns using company procedures.
Process account activation/deactivation requests and complete callbacks or email follow-ups.
Maintain accurate customer records in CRM and perform data entry tasks.
Requirements: Must have customer service or call center experience and strong English communication.
Experience with billing, account inquiries, and telecommunications is preferred.
Comfortable handling high call volumes and learning established processes.
What We Offer: Competitive rates and weekly payments.
Free training, constant support, and a vibrant community. 20four7VA 20four7VA connects businesses with offshore independent contractors for remote services.
They offer free training, constant support, and a vibrant contractor community. #J-18808-Ljbffr