To enhance patient experience, the full time Florida Licensed Contact Center Rep will build relationships with patients and co-workers via telephone or Microsoft Teams, accurately schedule appointments, and ensure compliance with patient records while working remotely.
Key responsibilities Build relationships with patients and co-workers through effective communication Accurately schedule patients for medical office visits and hospital procedures Verify patient data and insurance information to ensure billing accuracy Required qualifications High School diploma or equivalent 1+ years of experience in a lead role in a medical or healthcare setting (preferred) Proficiency in computer programs such as Email, Power
Point, Excel, and Word Knowledge of electronic health records (EHR) and compliance regulations Experience in call center or telephonic roles for inbound and outbound calls