Office of the Chief Information Officer within the Department of Housing and Urban Development seeks a Customer Experience Strategist to improve knowledge management governance, metrics, and service delivery across HUD programs and channels.
You will translate data into actionable recommendations, present findings to leadership, and help develop CX best practices.
The role supports telework and contributes to improving customer experiences in a federal agency context. #J-18808-Ljbffr
📌 Remote Government Customer Experience Strategist (Etobicoke)
🏢 Office of the Chief Information Officer
📍 Etobicoke
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