Welcome guests with warmth and professionalism, helping create a smooth, inviting restaurant experience from arrival through seating. The Host/Hostess coordinates guest flow, communicates with the service team, and supports attentive hospitality in a busy food service setting.
Duties
- Greet guests, manage reservations and wait lists, and provide clear updates about seating.
- Answer incoming calls with polished phone etiquette and respond to guest questions courteously.
- Coordinate seating with servers and colleagues, considering table availability and service flow.
- Use POS or Micros POS tools as needed to support guest service and accurate communication.
- Your impact: Thoughtful coordination helps guests feel welcomed and enables colleagues to provide timely service.
Experience
Required: Explicit communication, customer service, guest services, hospitality, and the ability to coordinate smoothly with serving and food service teams. Preferred: Food service, restaurant, or hotel experience, along with familiarity with POS or Micros POS systems and confident phone etiquette. These strengths support a welcoming guest experience and effective teamwork.