*MUST BE ABLE TO WORK FRIDAY AND SATURDAY OVERNIGHT!
The Banquet Server is a key member of the events team at Ramada by Wyndham Edmonton South, responsible for ensuring seamless setup, service, and cleanup of banquet events. This position plays a critical role in creating memorable experiences for guests by delivering exceptional service and maintaining high standards of cleanliness and efficiency.
This role demands attention to detail, strong teamwork, and a passion for hospitality to ensure events run smoothly and leave lasting positive impressions on guests.
Key Responsibilities
1. Event Setup and Cleanup
- Assist in the setup of banquet spaces, including arranging tables, chairs, linens, and decorations according to event requirements.
- Prepare service stations and ensure all necessary supplies (cutlery, glassware, etc.) are available.
- Perform thorough post-event cleanup, including clearing tables, storing equipment, and resetting the venue for the next event.
2. Guest Service
- Deliver skilled and courteous service during events, responding promptly to guest needs and special requests.
- Serve food and beverages in a timely and organized manner, adhering to event timelines and dietary requirements.
- Monitor guest satisfaction throughout the event and proactively address concerns to ensure a positive experience.
3. Team Collaboration
- Work closely with the Sales & Catering Coordinator to ensure the event setup aligns with client specifications.
- Communicate effectively with kitchen staff to coordinate food service and handle last-minute changes.
- Collaborate with fellow banquet staff to ensure smooth execution of events and even workload distribution.
4. Storage and Equipment Maintenance
- Maintain the cleanliness and organization of banquet storage areas, ensuring supplies are well-stocked and easily accessible.
- Report damaged or missing equipment to the Sales & Catering Coordinator for prompt resolution.
5. Adherence to Standards
- Follow all company policies and procedures, including safety and hygiene standards, to maintain a secure and welcoming environment for guests and staff.
- Comply with local regulations for food handling and beverage service..
Qualifications
- Previous experience in a banquet or event setting preferred but not required—training will be provided.
- Strong attention to detail and the ability to multitask in a fast-paced environment.
- Excellent communication and interpersonal skills to engage with guests and collaborate with team members.
- Physically capable of standing for extended periods, lifting heavy items, and performing manual labor.
Physical Requirements
- Ability to lift and carry items up to 50 lbs.
- Comfortable standing, bending, and moving for the duration of a shift.
Pay: $15.00-$16.00 per hour
Expected hours: 8.0 – 24.0 per week
Benefits:
- On-site parking
Work Location: In person
📌 Banquet Server (Set-Up/Clean-Up | Part-Time) (Calgary Trail North)
🏢 Ramada Edmonton South
📍 Calgary Trail North
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