Business Analyst
MISSISSAUGA, ON - Hybrid (4 Days WFO)
contract--12 months
Role Descriptions: Key Responsibilities:
- Assess and analyze business strategy| business requirements| current state setting and technology choices to evaluate solution alternatives that meet business sponsor needs in simplest possible way taking full advantage of CRM product features| factoring impact across LoBs using CRM and FSC Org structure.
- Well versed to fix vulnerabilities.
- Build strong understanding of business domain functionality and technology options| in order to identify requirements trade-offs to meet business objectives and technology evolution
- Act as a Salesforce SME to other teams to ensure knowledge is propagated across Wealth i.e. upskill staff| training| etc.
- Ensure both functional and non-functional considerations (resiliency| scalability| security etc) are factored not only in pragmatic way for the solution but also in support to long-term strategy realization
- Provide expert counseling and support to the engineering team on construction and maintenance of robust| secure and efficient applications supporting the RBC WMC business
- Contribute to the design and development on the Salesforce Financial Service Cloud to drive business value
- Provide thought leadership and direction for the RBC WMC CRM transformation onto the Salesforce platform
- Assist scrum teams in gathering requirements/user stories to develop/enhance functionality on the Salesforce platform| including the technical analysis and estimates
- Actively contribute in any team discussions by sharing experiences or providing technical know-how to the team to best leverage the out of the box capabilities
- Support in DevOps development and process efficiencies
- Stay current on Salesforces development platform and implement Salesforce development best practices| following the RBC internal standards and guidelines
Required Qualifications:
- 8+ years IT experience working in a senior development role on engineering teams with at least 5 years of Salesforce Platform experience delivering large projects/programs: Salesforce configuration| customization and development using Salesforce.com5+ years proven experience operating in an Agile framework on large/enterprise programs from initiation to implementation
- Bachelor degree in a technical area of study (e.g.| computer science| mathematics or engineering) or other BSc/BA degree with a concentration in computer science or information systems or equivalent
- Hands-on experience with the Lightning platform including APEX coding| Lightning Web Components| APIs and Salesforce Data Model
- Deep understanding of the Salesforce platform and its architecture and product suite including Sales & Service Cloud and/or Financial Services Cloud
- Strong technical background with web development technologies like Java| C#| HTML| XML| JSP and JavaScript
- Experience integrating Salesforce applications with 3rd party systems using Mulesoft| REST API and event based integration patterns