About Us:

We are a central fill pharmacy, opened in a brand new location in Surrey, dedicated to providing prescription services to patients across Canada. Through our strong partnerships nationwide, we strive to make medication management seamless and accessible. At our core, we believe in developing and utilizing innovative technology to solve healthcare challenges, empowering pharmacists to deliver a higher level of digital care. By focusing on collaboration and problem-solving, we are transforming the pharmacy landscape, ensuring patients get the timely care and support they deserve.

About The Position:

We are looking for a Full-Time Fulfillment Associate to join our Team.

This role is designed for someone passionate about patient care, technology, and innovation. As part of our central fill operation, you will contribute to improving access to medication for patients throughout Canada. You’ll be involved in a technology-driven environment that aims to streamline pharmacy workflows, enhance patient care, and support our network of partners. If you’re eager to be part of a collaborative environment that combines pharmaceutical care with technology, this opportunity is for you.

Responsibilities:

- Receive, scan, pick, pack, audit and ship prescriptions.
- Operate a clean and safe work environment. Ensure that all areas are kept in order and well maintained.
- Optimization of fulfillment workflow.
- Initiative to move from one task to the next using logic and prioritization.
- Independent task completion with meticulous attention to organization and detail.
- Creating and maintaining spreadsheets to track and monitor customer records.
- Learning multiple online platforms and software tools to communicate with various customers from different brands/sectors, support staff,



clinicians.
- Slack
- Zendesk
- Pharmacy Management Systems
- G-Suite
- Asana
- FedEx Webservices
- Canada Post Desktop
- Follow the Company’s Required Operating Procedures (ROPs) and SOPs requirements at all times.
- Maintain privacy and confidentiality according to Provincial and Federal regulations.
- Continue to look for ways to improve current processes with enhancements and ideas.

Qualifications:

- Excellent written, verbal and oral communication skills
- Robust interpersonal skills
- Team player with the ability to work independently
- Strong customer service and communication
- Strong work ethic and positive attitude is a must
- Computer literate, possessing intermediate skills within G-Suite
- Flexible to situations and adaptable to change
- A thorough understanding of quality assurance and delivery of service excellence
- Excellent organizational skills, effective time management, and the ability to shift priorities working within established timelines
- Demonstrates initiative (learn processes and procedures, various benefits) and displays self-motivation to grasp current concepts quickly
- Results-oriented paying attention to detail
- Ability to multitask
- Accuracy in data entry is mandatory

Requirements:

- Pharmacy Assistant or relevant Pharmacy experience is an asset, but not a requirement.
- Experience in a retail, centralized services or fulfillment center environment.
- Experience in entering and retrieving data in an inventory management system.
- Willing and able to stand at least 8 hours with or without reasonable accommodation.
- Able to work overtime, if required.

We thank all candidates for their time and interest, however, only those selected for an

Interview will be contacted.

Pay: $17.85-$22.00 per hour

Work Location: In person

📌 Fulfillment Associate (Surrey)
🏢 PartnershipRX
📍 Surrey