Eltropy Inc. is seeking a proactive Tier 2 Customer Success Manager for a portfolio of 50 mid-size customers across the Eastern U.S. region.
You will ensure customers derive maximum value from our AI-powered communications platform, drive retention, growth, and overall satisfaction.
The role emphasizes SaaS expertise, empathy, teamwork, and a data-driven approach to managing customer journeys, onboarding, and product adoption while collaborating with Sales and cross-functional teams. #J-18808-Ljbffr