Under the general direction of the Director of Community Services, the Manager of Library Services is responsible for the strategic planning, development, implementation, administration and evaluation of all City of Winnipeg Library Services operations. The manager will integrate the principles of public sector management, including business planning, asset management, community engagement, customer service, communications, marketing and research, financial management, labour relations, information technology and human resource management into a framework for service delivery.

The Manager works in collaboration with the Winnipeg Public Library Board, Friends of the Winnipeg Public Library and other stakeholders and community groups to provide relevant library services that meet the needs of the citizens of Winnipeg. As a member of the Divisional Management Group (DMG), the Manager actively participates in the overall planning and direction for the delivery of service in the Community Services Department.

As the Manager, Library Services, you will:

- Lead and direct the Library Services Division and ensures the development and delivery of effective, high quality library services that meet the needs of the citizens of Winnipeg.
- Manage the operation of all divisional facilities, resources and equipment and ensures that library spaces are safe, accessible and reflect the diverse needs of their communities.
- Promote increased community awareness of library services and ensures that citizen feedback and use of Winnipeg Public Library is measured, collated and analyzed.
- Be Responsible for developing and maintaining financial systems related to Divisional Library Service programs and facilities.

Your education and qualifications include:

- A Master of Library & Information Science degree from an ALA accredited institution.

- Eight years of relevant management experience, including at a senior level within a public library,



complex service organization or other public sector organization.

- Proven track record in the areas of organizational leadership, strategic planning, operations management, service excellence, finance, public relations, marketing and partnership development.

- Demonstrated understanding of emerging public library trends, new technologies and customer-centred service developments.

- Ability to develop, maintain and expand successful community relationships and interact cooperatively with other governmental and non-governmental organizations to the benefit of the library system.

- Demonstrated ability to manage a specialized workforce in a team-based, results-oriented workplace and in a predominantly unionized workplace.

- Excellent interpersonal skills and ability to deal with elected officials, government departments, all levels of management, staff and the general public.

- A change agent with a bias for action and results and with a highly developed ability to articulate a vision, to lead and to inspire others.

- Exceptional communication and presentation skills, both written and verbal.

- Knowledge and understanding of occupational safety and health hazards, regulations and procedures relevant to library facilities.

- IMPORTANT: Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada. Applicants submitting foreign credentials require an official academic assessment report issued by a recognized Canadian assessment service https://canalliance.org/en/ at application.

Conditions of employment:

- The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
- A Police Information Check with vulnerable sector search satisfactory to the City of Winnipeg will be required from the applicant or successful candidate at their expense.

📌 Manager, Library Services (Winnipeg)
🏢 City of Winnipeg
📍 Winnipeg