Overview

The Medical Office Assistant supports daily front-desk and administrative operations, helping patients navigate office processes and enabling colleagues to keep visits organized. This role combines explicit communication, accurate information handling, and dependable coordination in a medical office setting.

Duties

- Report to and work closely with the Senior MOA
- Greet, check in, and check out patients
- Communicate professionally with patients, medical offices, and other healthcare providers by telephone and in person
- Book appointments, procedures, and follow-up visits
- Coordinate referrals and other patient-related appointments
- Manage administrative tasks and patient information accurately
- Assist with the day-to-day operations of a high-volume medical practice
- Provide coverage and support at other clinic locations when required
- Cross-train in other departments if needed.

Your impact: Timely, accurate support helps patients feel informed and helps colleagues focus on care.





Qualifications

- Medical Office Assistant (MOA) Certificate required and/or 1 year of Medical Clinic experience
- High school diploma or equivalent required
- Previous medical office experience preferred
- Previous ophthalmic technician experience or ophthalmic knowledge is an asset but not required
- Strong attention to detail and ability to follow instructions accurately
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Ability to work independently and as part of a team
- Ability to remain calm, professional, and efficient in a fast-paced, high-volume environment
- Valid driver's licence required

Pay: From $22.00 per hour

Benefits:

- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Work Location: In person

📌 Medical Office Assistant (New Westminster)
🏢 Fraser Retina Consultants
📍 New Westminster