Frontline Wildfire Defense in the United States is seeking a Director of Customer Success to lead the CS team and Wildfire Response Specialists during active fires, ensuring proactive support and rapid issue resolution.
You will build 24/7 coverage, establish on-call rotations, own support SLAs, and collaborate with Engineering and Product to improve outcomes.
This remote-first role includes a work-from-home stipend and equipment provision. #J-18808-Ljbffr
📌 Remote Customer Success Lead - 24/7 Fire Response & Care (Etobicoke)
🏢 Frontline Wildfire Defense System
📍 Etobicoke
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