Job Description Junior Business Analyst Digital Products – Financial Services Discover an opportunity in the insurance sector for our client and contribute to initiatives that support exceptional digital experiences for advisors and clients.

Be part of a collaborative environment where business needs, customer perspectives, and continuous improvement come together to deliver meaningful change.

What is in it for you: • Salaried: $35 per hour. • 12-month contract. • Hybrid schedule, 37.5 hours per week.

Responsibilities: • Contribute to product strategy by providing insights from user feedback and competitive analysis. • Recommend business process reengineering opportunities to management to improve efficiency. • Produce comprehensive business reports to improve decision-making speed and support feature prioritization. • Identify trends and improvement opportunities aligned with strategic goals and objectives. • Assist in updating product roadmaps to reflect strategic goals, key opportunities, and market insights. • Align stakeholder needs with product strategy and roadmap priorities through effective collaboration. • Gather and document detailed business requirements and specifications in collaboration with stakeholders. • Clearly communicate business requirements to team members, including systems and management teams. • Contribute to product development by writing user stories, organizing and prioritizing the product backlog, and running trade-offs. • Design and implement test plans and test cases and evaluate outcomes to support the effective implementation of business solutions. • Use Jira and participate in agile ceremonies to refine the backlog and support timely delivery. • Communicate delivery progress and maintain alignment with goals and timelines. • Conduct user acceptance testing to ensure delivered features meet quality standards and requirements. • Analyze data from multiple sources to resolve conflicts and provide actionable insights.



• Analyze product performance and usage data to identify trends and inform decisions. • Collaborate with data teams to support accurate and timely data collection. • Support change management and go-to-market strategies for product rollouts. • Address stakeholder needs during change initiatives to support smooth adoption. • Partner with cross-functional teams to develop communication materials, training sessions, and product demonstrations. • Build relationships with stakeholders across Operations, Technology, Compensation, Finance, and third-party vendors to enhance processes and drive continuous improvement. • Use frameworks such as SWOT Analysis, RACI Matrix, and OKRs to guide strategic decisions.

What you will need to succeed: Required qualifications • Bachelor’s degree in business, finance, information technology, or an equivalent field. • 3-5 years of experience in business analysis or a related product management field, with a consistent track record of delivering successful changes to digital products or projects. • Ability to formulate business requirements and user stories and test and validate results. • Knowledge of market research methodologies, including data collection, analysis, and competitor analysis. • Knowledge of the digital product lifecycle, from ideation through requirements, testing and validation, to deployment. • Ability to collaborate with Business, Operations, and Technology teams to develop solutions. • Experience with data analysis tools, including advanced Excel skills such as pivot tables, VLOOKUP, and data visualization. • Familiarity with SQL for extracting and analyzing data from databases.



• Ability to use data analytics to inform product decisions and optimize performance. • Experience applying project and product management tools such as Jira or Rally to manage product backlogs, roadmaps, user stories, sprint planning, issues management, reporting, and improvement opportunities. • Skills in engaging and leading stakeholders to align product vision and strategy and support project alignment and success.

Preferred qualifications • Certified Business Analysis Professional certification or Project Management Professional certification. • Familiarity with financial services industry operations and regulatory requirements. • Familiarity with the latest AI trends and technologies. • Proficiency in agile methodologies such as Lean, Scrum, and Kanban, with a focus on iterative approaches that drive business outcomes and enhance adoption. • Experience with process improvement methodologies such as Six Sigma or Lean. • Experience with data visualization tools such as Power BI or Tableau, including the ability to create and interpret complex reports and dashboards. • Robust numeracy skills, including proficiency in data manipulation and reconciliation. • Strong project management skills, including managing timelines, creating Gantt charts, allocating resources, and tracking action items. • Familiarity with formal change management approaches and digital engagement strategies.

Required soft skills • Excellent analytical, problem-solving, and decision-making skills. • Exceptional verbal and written communication and interpersonal skills. • Ability to collaborate across departments and communicate complex information effectively.

Why Recruit Action? Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach.

As part of the screening process, some applications may be reviewed using artificial intelligence tools.

Only candidates who meet the hiring criteria will be contacted.

Requirements —

📌 Junior Business Analyst (Digital Products - Financial Services) (Toronto)
🏢 Recrute Action
📍 Toronto