Zen is seeking a proactive Customer Service Representative fluent in English and Spanish to assist patients and providers with payment plans.
You will primarily handle inbound calls and emails, with some outbound outreach to set up or modify plans, resolving billing questions and improving the patient experience.
The role emphasizes empathy, problem-solving, and explicit communication in a remote environment.
Join a mission-driven team improving healthcare access and patient financial health. #J-18808-Ljbffr